Who we are
At Cleanly Cleaners (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Eligibility
Our services are intended for individuals who are at least 18 years of age. By using our website or submitting your personal information, you represent and warrant that you are 18 years of age or older or have the permission of a parent or legal guardian where applicable.
How We Collect Your Personal Information
We collect personal information through a variety of interactions with our business, including:
- Website contact forms
- Appointment request forms
- Email communications
- Telephone conversations
- SMS communications
- Customer service interactions
- In-person communications
- Online inquiries
- Social media interactions
We may also automatically collect technical information such as your IP address, browser type, device information, operating system, pages visited, referring URLs, and cookie information when you visit our website.
How We Use Your Personal Information
We use your personal information to:
- Provide and improve our cleaning services
- Respond to inquiries and appointment requests
- Schedule appointments
- Send appointment reminders
- Process customer requests
- Communicate regarding our services
- Improve our website
- Comply with applicable legal obligations
Sharing of Personal Information
We may share your personal information with trusted service providers that assist us in operating our business, including website hosting, payment processing, scheduling platforms, customer communication providers, and SMS providers.
We may also disclose information when required by law or to protect our legal rights.
We do not sell your personal information.
SMS Messaging Terms
By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from Cleanly Cleaners at the phone number you provided. These messages may include, but are not limited to:
- Appointment reminders and confirmations
- Service updates and notifications
- Cleaning schedule updates
- Customer support communications
- Promotional offers and special announcements (where permitted)
Message Frequency: Message frequency varies based on your engagement with our services. You may receive up to 10 messages per month.
Message and Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details regarding your messaging plan.
Opt-Out Instructions: You may opt out of SMS communications at any time by:
- Replying STOP to any text message from us
- Emailing us at [support@cleanlycleaners.com]
- Calling us during normal business hours at [+1 (561) 945-2807]
Support: For SMS support, reply HELP to any message or contact us at [support@cleanlycleaners.com].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Email:
[support@cleanlycleaners.com]
Phone:
[+1 (561) 945-2807]
Website:
https://cleanlycleaners.com
